What is SecureSign Token?

SecureSign is a digital signature service to confirm and approve financial transactions performed via PBe.  

 

Benefits
  • Eliminates security threats
  • Non repudiation
  • Pocket-size token
  • Ease of use
  • Token PIN protected for added security
  • Standalone device (independent of PCs, mobile devices)
Fees & Charges
  • Device
    • USD15.00/LAK300,000.00/THB525.00 per token* (one time charge)

 

Operation Guidelines

Setting Initial PIN
  1. Presssecuresign token delete buttonand hold for 2 seconds to switch on the token.
  2. It will prompt to enter NEW PIN.
  3. Enter a 6 digit numeric PIN and presssecuresign button okbutton. Try to avoid weak PIN such as 123456, 282828, 111111, etc. Presssecuresign token button deletebutton to correct any errors.
  4. PIN CONF will be displayed.
  5. Re-confirm 6 digit PIN and presssecuresign token button ok.
  6. NEW PIN CONF and PBB indicates the PIN has been successfully set.
  7. FAIL PIN indicates that new PIN and confirm new PIN do not matched.
  8. Presssecuresign token button delete button to start over.
PIN Sign On
  1. Presssecuresign token button deleteand hold for 2 seconds to switch on the token.
  2. PIN indicates the token is waiting for PIN entry.
  3. Enter the 6 digit PIN.
  4. PBB will be displayed.
  5. If an invalid PIN is entered, FAIL 1 (FAIL 2 on the 2nd attempt and so on) will be displayed.
  6. Presssecuresign token button deleteto retry PIN
  7. Note: After 6 consecutive failed attempts at PIN, the token will be locked.
Approve Transaction

1. Click on "Transaction Approval". Click on "Authorizer Transaction Status". Click on "Approve/Reject Transaction".

Visual Guide (Step 1)

2. To choose the transaction to approve, click on the date.

Visual Guide (Step 2)

3. Click on the “Approve” radio button and click  button.

Visual Guide (Step 3)

4. Presssecuresign token button deleteand hold for 2 seconds to switch on the token.

5. PIN indicates the token is waiting for PIN entry.

6. Enter the 6 digit PIN.

7. PBB will be displayed.

8. Presssecuresign token button signbutton.

9. Enter 1st Set of Data and presssecuresign token button ok.

Visual Guide (Step 9)

10. Enter 2nd Set of Data and presssecuresign token button ok.

Visual Guide (Step 10)

11. The SecureSign code will be displayed on the token's LCD . Enter the SecureSign Code on PBe or PB engage and click "Confirm"  button.
Important! There is a maximum of 6 attempts to generate and enter the correct SecureSign code. After 6 failed attempts, your PBe account will be blocked. Please contact PBe Customer Support at 03-2170 8000 for assistance.

Visual Guide (Step 11)

12. Presssecuresign token button okbutton for next transaction. Otherwise the token will automatically switch off after 20 seconds.

Change PIN
  1. Presssecuresign token button deleteand hold for 2 seconds to switch on the token.
  2. PIN indicates the token is waiting for PIN entry.
  3. Enter the 6 digit PIN.
  4. PBB will be displayed.
  5. Press securesign token button 8button and hold for 2 seconds.
  6. NEW PIN indicates the token is waiting for new PIN.
  7. Enter a new 6 digit PIN and pressbutton.
  8. PIN CONF will be displayed
  9. Re-confirm new 6 digit PIN and presssecuresign token button okbutton.
  10. NEW PIN CONF and PBB indicates the PIN has been successfully set.
  11. FAIL PIN indicates that new PIN and confirm new PIN do not matched.
  12. Presssecuresign token button deletebutton to start over.
Unlock PIN
  1. Token is locked after 6 failed attempts with PIN.
  2. LOCK PIN indicates the token is locked.
  3. Token displays 7 digit locked code.
  4. Presssecuresign token button deletebutton to unlock token.
  5. Enter 7 digit unlock code provided by Account Holding Branch.
  6. LOCK NEW PIN displayed indicates the token is waiting for new PIN.
  7. Enter a 6 digit PIN and presssecuresign token button okbutton.
  8. LOCK PIN CONF indicates the token is waiting for new PIN confirmation.
  9. Re-confirm 6 digit PIN and presssecuresign token button okbutton.
  10. PBB indicates the unlock PIN was successful.
  11. FAIL X indicates the unlock PIN process was not correct. X indicates the number of failed attempts.
  12. Wait Penalty where X is:
    1. User enters wrong unlock code. Token powers off after a few seconds.
    2. User enters wrong unlock code. Token powers off after a few seconds.
    3. User enters wrong unlock code. User cannot switch off token. Token can only powers off after 1 hour.
    4. User enters wrong unlock code. User cannot switch off token. Token can only powers off after 2 hour.
    5. User enters wrong unlock code. User cannot switch off token. Token can only powers off after 3 hour.
    6. More than 8 failed attempts, token can only powers off after 6 hours.
    Presssecuresign token button deletebutton to start over.

Therefore be very careful in unlocking the PIN. Please read and understand the instructions before attempting it.

Do's & Don'ts

  • The SecureSign token must be kept by the owner only; it is the owner's responsibility to keep the token secure at all times. The token is not transferable to any third party.
  • Never reveal your PIN to anyone and keep it private.
  • Never personalize your token in any way that would allow others to specifically associate it with you.
  • Keep the token secure, where it is unlikely to be lost or taken by others.
  • Do not expose the security token to extreme temperature, drop or step on it. This will damage the token.
  • Tampering with the internal parts of the security token will cause the token to malfunction. The battery cannot be replaced.
  • The token is not water resistant, keep it dry.
  • Contact PBe Customer Support at +(856)21 262 188 or email to laosccd@publicbank.com.la immediately if you lose or damage the token.

Terms & Conditions

Frequently Asked Questions

What is Digital Signing?

Digital Signing is a process whereby a transaction performed through PBe is approved by the authorizer(s) based on a SecureSign Code generated by the SecureSign Token. The SecureSign Code generated is unique to that particular token issued to the authorizer and the PIN activated.

What is SecureSign Token?

SecureSign Token is a digital signing process to confirm and approve financial transactions performed via PBe and PB engage. Authentication of the transaction is through the digital signature made by the authorizer.

Is it secure?

SecureSign Token uses Two Factor Authentication technology and digital signature solution to authenticate and secure online banking transactions. The token is secured with PIN and uses advance encryption standards.

How do I subscribe for the service?

You may subscribe for the service at any Public Bank branch. 

Is there any service fee?
SecureSign Token
Device USD15.00/LAK300,000/THB525.00 per token* (one time charge)