General PBe Services

How do I link my accounts to my PBe profile?

You are allowed to add multiple accounts in your PBe profile, provided they are opened at the same branch. Kindly visit your account holding branch to link your accounts to your PBe profile.

Accounts eligible to be linked include:

  • Personal Savings account
  • Current account
  • ACE Account

* Take Note: for Joint Account holders, your mode of signing must be either one to sign. When registering for a PBe profile, both signatories must provide identification and sign on our E-banking Modification form.

My account shows that it is dormant or inactive. What should I do?

To activate your account, you will need to perform an over-the-counter withdrawal transaction at any one of our branches. You will be able to view your account on the next working day.

What is “Balance Inquiry”?

Balance Inquiry allows you to view your account balances, provided the accounts are linked to your PBe profile. You may view any of your accounts listed below:

  1. Savings Accounts
  2. Current Accounts
  3. ACE Accounts
What is “Transaction History”?

Transaction History allows you to view your account transactions for the current month and the past six months. Your account must first be linked your PBe profile.

I require clarification regarding my account transactions. Who can I contact?

Please contact your respective account holding branches. Contact details can be found here.

What is CSV download?

CSV Download shows you your account balance and transaction history in CSV (Comma Separated Value) format. For the best view, please open the file using spreadsheet softwares such as Microsoft Excel or OSX's Number.

What is Hard Copy Statement?

Any Current Account may obtain a physical statement of transactions in the past month simply by clicking on 'Hard Copy Statement'. Rates and charges apply.

What is "View PBe Transaction"?

View PBe Transaction is a record of all your transactions performed (last six months) via PBe. This feature caters for Fund Transfer (To Own Account/To Other Account).

I would like to know more about products and services offered by Public Bank. How may I do so?

You may contact our Customer Services Department at 021 216 614 or by email at pbbvte@publicbank.com.la. Alternatively, you may choose to get in touch with us via an online form at Contact Us.